Management Team

The success of our group can be directly attributed to the high quality of leadership and the strength of our management team. Our goal is to ensure the continued success of our financial representatives by providing the proper guidance and support to help them experience both personal and professional growth.

 Kate Kane

Kate Kane, CLU®, ChFC®

Wealth Management Advisor
Office 413-748-8711

My Networks: LinkedIn

Contact direct line: 413-748-8711
Kate was a graduate of Vassar College with a Bachelor of Arts in English.  She joined Northwestern Mutual in 1986 as an Office Manger and worked her way up through the ranks and is currently the Managing Director for the Springfield Group.
For more information:

 Nico J Santaniello

Nico J Santaniello

Growth and Development Director
Mobile 413-244-0259

My Networks: LinkedIn

As a Financial Advisor at Northwestern Mutual, I cultivate relationships with responsible, successful individuals and business owners who want guidance on how to achieve current financial success and how to protect and preserve assets over the long term. Whether the focus is family or business, I work with individuals to identify financial goals, suggest solutions to help them reach those goals, and show ways to implement them.  I am proud to be a graduate of Western New England University with a Bachelors Degree in Finance.


 Darren A. James

Darren A. James

College Unit Director
Office 413-748-8710

My Networks: LinkedIn Facebook

As a college unit director, Darren recruits and trains financial representative interns, mentoring interns as well as some representatives while still providing clients with the financial services solutions offered through Northwestern Mutual.

Darren is a graudate of American International College with a Bachelor of Arts degree in Communications and a secondary major of General Business. Prior to joining Northwestern Mutual Darren was employed by Aramark Higher Education. In his six years at Aramark Darren had multiple roles, with his crowning role as The Food Service Director at The United State Coast Gaurd Academy.


Darren is a board member of:

Junior Acheivement of Western Ma

 Timothy J Steffen

Timothy J Steffen

Director of Recruitment and Development
Office 413-748-6000

My Networks: LinkedIn

Contact direct line: 413-748-8770

For more information on career opportunities:

Timothy J Steffen graduated from the University of Massachusetts Amherst in 2007.  As The Director of Recruiting and Development  he  is responsible for coordinating and managing all district network office recruiting efforts and oversees the Campus Recruiter, Kaitlan Rice.



 Diane M Barnes

Diane M Barnes
Office 413-748-8733

Contact direct line: 413-748-8733

Diane Barnes joined Northwestern Mutual in 2006 after a enjoyable career with The Girl Scouts.  Diane has been a vital part of the team serving in several capacities.  She is thrilled to be in the current role of Director of Operations.


 Kaitlan Jeannette Rice

Kaitlan Jeannette Rice
Office 413-748-6000

My Networks: LinkedIn

Raised in Western Massachusetts, Kaitlan Rice graduated from Westfield State University with a degree in Business Management Marketing. Upon graduating in 2018, she joined Northwestern Mutual. Kaitlan is passionate about her role as campus recruiter.  She is motivated to help students learn about how an internship as a financial representative can have a positive impact on people’s lives and many rewards and opportunities for growth. Outside of the office, she enjoys traveling, reading fiction novels, and spending time with friends and family.


As a financial representative intern, you'll get real-world job experience as you discover a career with flexibility and rewards.

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Looking for a supportive team atmosphere that will provide guidance and mentorship? Do you not just want an internship, but one where you can truly make an impact on others? Need one that works around your school schedule?

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#1 in the Financial Services Industry

- Selling Power's "50 Best Companies to Sell for Now." October 2016

Top Ten Internship for 22 Straight Years

- Vault Guide to Internships, 2018 edition

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To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck